Case Study: City of Williamsburg achieves citywide mobility and cloud-managed Wi-Fi with Extreme Networks

Extreme Enables Comprehensive Mobility for City of Williamsburg

The City of Williamsburg, a historic municipality of under 15,000 residents that hosts 6–8 million visitors annually, faced a cumbersome controller-based wireless environment (previously Cisco) that left staff and the public with unreliable Wi‑Fi. The city needed to equip eight facilities with reliable coverage, support BYOD and mobile workers (including iPads used to avoid printing more than 50,000 pages per year), and simplify network management. After evaluating alternatives, the City selected Extreme Networks and its cloud-managed portfolio (ExtremeWireless, ExtremeSwitching and ExtremeCloud IQ).

Extreme Networks deployed AP121, AP330 and AP170 access points along with BR100/BR200 branch routers and ExtremeCloud IQ Online for centralized management, plus RADIUS integration to the City’s Active Directory for secure employee access. The Extreme Networks solution delivered full wireless coverage across the city’s eight facilities, guest Wi‑Fi at the train/bus depot, real‑time telemetry from the water treatment plant, and reliable remote connectivity for employees—eliminating prior connectivity issues and giving IT a single pane of glass for monitoring and scaling.

City of Williamsburg

Mark Barham

Information Technology Director