Case Study: Bet365 achieves real-time visibility to improve application delivery, network performance, and fraud detection with ExtraHop

Wire Data a Safe Bet for Optimisation and Security

bet365, a global online gambling company serving over 11 million customers and handling up to two million concurrent connections, needed better visibility into its complex, distributed IT estate to keep performance high and detect fraud without adding agents or server load. Rapid growth, thousands of updates per second and a mix of off‑the‑shelf and custom applications made it hard to trace performance degradations or reconstruct suspicious events across data centers and virtualized environments.

Using ExtraHop’s Wire Data Analytics platform, bet365 gained real‑time, L2–L7 transaction visibility (including full payload reassembly across common protocols) to quantify the impact of code changes, optimize delivery chains, and detect anomalies and malicious traffic without manual packet captures. The result was reduced operational complexity, faster problem diagnosis, stronger anti‑fraud evidence capture, and a pathway to feed high‑resolution transaction snapshots into a risk platform to replace legacy, resource‑heavy solutions.

Bet365

Neil Selby

Head of Networks and Security