Case Study: a US-based application provider improves AWS visibility and performance with ExtraHop

US-Based Application Provider improves AWS visibility for 125,000 Salesforce users with ExtraHop

A US-based application provider and leading Salesforce partner sought greater visibility into their Amazon Web Services (AWS) environment to monitor and manage performance, particularly around issues with Active Directory, DNS, and load balancing. To address this challenge, they turned to the ExtraHop platform to gain deeper insights from their network wire data.

ExtraHop provided the solution by delivering real-time analysis of all application communications and bi-directional transaction payloads within AWS. This implementation equipped the team to quickly diagnose problems, proactively address service degradation, and optimize AWS resources for greater efficiency and lower costs. The results included a reduced mean-time-to-resolution, the prevention of costly auto-scaling events, and a fundamentally transformed approach to monitoring their business.

US-Based Application Provider