Case Study: The Home Depot achieves unified customer experience and improved application performance with ExtraHop

The Home Depot extends visibility to nearly 2,300 sites with ExtraHop

The Home Depot, the world's largest home improvement retailer, faced the challenge of managing the complexity and scale of its operations to support its "One Home Depot" initiative for a seamless customer experience. To gain visibility across its entire infrastructure, from the datacenter to its thousands of remote sites, its Technology team turned to vendor ExtraHop to extend its monitoring capabilities.

ExtraHop was deployed at nearly 2,300 remote sites, providing The Home Depot with real-time insight into application performance. This solution from ExtraHop enabled proactive troubleshooting and allowed the team to demonstrate double-digit performance improvements from an infrastructure upgrade, with some application response times improving by over 40%, greatly enhancing both the associate and customer experience.

The Home Depot