Case Study: Prisma Health improves patient care and security with ExtraHop

Prisma Health saves money by decommissioning unused systems with ExtraHop

Prisma Health, a not-for-profit health organization in South Carolina, faced challenges managing the performance and security of its complex digital environment, particularly its critical Epic electronic medical record system. Incidents caused service disruptions that negatively impacted patient experience, and managing alerts across different teams and tools was inefficient. They turned to the ExtraHop platform for a solution.

By implementing ExtraHop, Prisma Health gained unified visibility into its IT infrastructure, allowing teams to quickly identify and resolve application performance issues. The solution provided real-time analytics and decryption of encrypted traffic, improving both patient experience and HIPAA compliance. ExtraHop also enabled cost savings by identifying unused assets for decommissioning and supported continuous IT improvements.

Prisma Health