Case Study: Litehouse Foods achieves up to 50% fewer false positives and 80% fewer support tickets with ExtraHop Reveal(x)

Litehouse Foods Scales Security Operations for Growth with ExtraHop Reveal(x)

Litehouse Foods, an employee‑owned company that grew from a family restaurant into a national producer of dressings, dips, cheeses, and ciders, needed enterprise‑level security and performance visibility as it scaled through expansion and acquisitions. Their small IT team lacked deep network insight across manufacturing PLCs, data centers, and business apps, leading to missed issues, noisy alerts, and operational risk.

By deploying ExtraHop Reveal(x) the team gained packet‑level visibility and faster, more accurate detections—cutting false positives by up to 50% and reducing weekly support tickets from ~20 to about 4 (≈80% fewer). Reveal(x) also enables IoT monitoring for thousands of PLCs, improves uptime through performance detections, and makes security and performance data easy to share with business stakeholders.

Litehouse Foods

Ben Budge

Systems Administrator