Case Study: GTA achieves faster, more reliable global travel services with ExtraHop

GTA Powers Global Travel with Greater Speed and Reliability Using ExtraHop

GTA is a global travel distributor powering millions of customer interactions across a portfolio of accommodations, tours, and attractions, processing over a billion searches and tens of thousands of bookings every day. With a complex mix of custom and off‑the‑shelf applications across physical and virtual servers, the business needed 24/7 end‑to‑end visibility to prevent intermittent outages and performance dips that can disrupt bookings and hurt customer experience.

GTA deployed ExtraHop to gain real‑time, agentless insight into transactions and infrastructure, quickly pinpointing issues (for example, a load‑balancer misconfiguration that caused purchase timeouts) and supporting performance testing before releases. The platform now underpins troubleshooting, capacity planning, reporting, and security, accelerating release cycles and improving application reliability and user experience across the business.

GTA

Thomas Bowles

Monitoring and Reporting Analyst