Case Study: Development Dimensions International achieves real-time visibility and cuts troubleshooting from weeks to hours with ExtraHop

ExtraHop Helps DDI Build a Leading IT Operation

Development Dimensions International (DDI) is a global HR consultancy whose web-based assessment and testing applications support clients in 26 countries and drive thousands of hiring decisions every hour. With these mission‑critical, rapidly scaling applications, DDI needed broader, faster visibility to detect and resolve performance problems before they harmed customer experience and to future‑proof its infrastructure.

DDI deployed ExtraHop’s real‑time IT analytics to gain network‑to‑end‑user visibility, enabling rapid root‑cause analysis and proactive monitoring. The solution cut troubleshooting times from weeks to hours, prevented user impact (for example by spotting an Office365 server left in maintenance), saved over 100 hours during a gateway retirement project, and freed the team to focus on scaling and cloud migration.

Development Dimensions International

Jake Whitlock

Network Engineer