Case Study: City of Geel improves application performance with ExtraHop

City of Geel cuts root-cause diagnosis time by 2x with ExtraHop

The City of Geel, a municipality in Belgium, faced the challenge of managing a highly complex IT environment supporting over 46 locations and numerous critical applications with a small team of just seven IT staff. After a particularly difficult application problem took too long to resolve, they sought a solution to gain better visibility and faster diagnostic capabilities across their hybrid on-premises and cloud infrastructure. They turned to the ExtraHop platform for help.

By implementing ExtraHop's wire data analytics solution, the city's IT team gained correlated, cross-tier visibility into all their applications and systems. This allowed them to determine the root cause of problems twice as fast as before and with more certainty. ExtraHop provided measurable benefits, including enabling a quick resolution to a major VDI login issue and giving the team definitive intelligence to present to third-party software suppliers for faster problem resolution.

City of Geel