Case Study: American Gas Retailer achieves faster application performance with ExtraHop RevealX

American Gas Retailer boosts application performance 5x with ExtraHop

An American gas retailer operating over 1,400 stations faced network monitoring challenges despite having multiple tools. Their team lacked insight into how applications and the network interacted, which was critical for their complex point-of-sale system and other operational technologies. They turned to ExtraHop's RevealX platform to gain this needed visibility.

ExtraHop provided a non-invasive solution that delivered deep application-level detail without agents. This allowed the retailer's teams to collaborate more effectively, monitor performance in real-time, and prevent costly AWS auto-scaling events. As a result of implementing ExtraHop, they achieved a 5x improvement in application performance and reduced their mean time to repair by 70%.