Case Study: Accolade achieves 60% SIEM cost reduction and real-time threat visibility with ExtraHop

Accolade Cuts Annual SIEM Spend by 60 Percent with ExtraHop

Accolade, a leading on-demand healthcare concierge, needed to broaden its technology and services while keeping customer data secure and operating lean. At the time it relied on an MSSP and a commercial SIEM, spending roughly $200,000 a year and lacking deep visibility into its own environment.

The company built FortifyHQ, a custom SIEM that uses ExtraHop wire data, targeted packet capture, and open-source IDS integration to provide real-time, cross‑tier visibility and forensic detail. That in-house solution eliminated the MSSP, cut annual monitoring spend by about 60%, and gave the security team complete oversight—allowing them to identify and remediate incidents within four clicks.

Accolade

Mike Sheward

Principal Security Architect