Case Study: Buncombe County streamlines redaction workflows and prevents identity theft with Extract Systems

Extract Streamlines Workflows, Gains Efficiency And Prevents Identify Theft In Buncombe County

Buncombe County’s Register of Deeds needed a faster, more efficient way to redact Social Security and driver’s license numbers from both newly filed and historical public records to comply with North Carolina law and protect citizens from identity theft. With more than 6.1 million historical documents to review, the county turned to Extract Systems and its ID Shield Advanced Redaction Technology.

Extract Systems implemented ID Shield on-site in a hybrid workflow that automatically scanned the backfile and sent only the 16,098 records containing sensitive data to staff for verification. The solution helped Buncombe County save nearly $100,000, improve efficiency, and keep private information safe while reducing the office’s annual budget by over $238,500 through broader technology-driven process improvements.

The Buncombe County

Drew Reisinger

The Buncombe County