Case Study: Exact Sciences nearly doubles order entry volume with Extract Systems

Exact Sciences switches to the Extract SystemsTM Platform and nearly doubles their order entry volume without an increase in staff

Exact Sciences, a medical diagnostic company, needed to handle a rapidly growing volume of faxed order requisitions for at-home colon cancer screening tests. Their team was manually sorting more than 1,000 unstructured documents per day into eight categories and entering over 30 fields per document, creating backlogs, higher error rates, and a tight implementation timeline. To solve this, they turned to Extract Systems and its document classification and OCR/data extraction platform.

Extract Systems implemented customized rules for document classification, data capture, and multi-patient detection, while integrating with Exact Sciences’ existing ROCS order entry system and OnBase DMS. The solution was delivered within the 90-day timeline and helped Exact Sciences cut data entry time by more than 30%, reduce order entry errors by 80%, eliminate manual document classification, and nearly double order volume without adding staff.

Exact Sciences

Gary Frings

Chief Information Officer