Case Study: DeKalb County achieves online records access with Extract Systems automated redaction

DeKalb County automates redaction of 2.9 million pages with Extract Systems

DeKalb County sought to improve public access to records online but faced a significant challenge. Their legacy system could not support this initiative, and manually preparing millions of historical documents for online release by redacting sensitive information like Social Security Numbers would have taken years. They engaged Extract Systems to find an automated redaction solution to efficiently manage this workflow.

Extract Systems implemented its automated redaction technology to process the county's vast archive of over 2.9 million historical pages. This solution successfully automated the workflow for identifying and removing private information, specifically SSNs. As a result, DeKalb County achieved its goal of providing online records access, which improved customer service and created cost savings by reducing walk-in traffic.

DeKalb County