Case Study: Colorado Secretary of State protects personal data and speeds records access with Extract Systems ID Shield

Colorado Secretary of State Protects Personal Data in UCC Filings

The Colorado Secretary of State needed a better way to protect sensitive information in UCC filings after disabling web access to secured transaction records forced the office back to manual, paper-based processing. With a small staff handling a high volume of records requests, backlogs grew quickly and customer service declined. Vendor Extract Systems provided its ID Shield redaction solution to address the challenge.

Extract Systems implemented ID Shield to automatically redact Social Security Numbers and Federal Employer Identification Numbers across nearly 1.4 million pages of historical and day-forward filings. Using a hybrid workflow with automated redaction and human review for uncertain cases, the solution integrated with the agency’s in-house filing software and restored web-enabled self-service access. The Colorado Secretary of State reported faster turnaround, improved protection of sensitive data, and successful processing of more than a million pages without compromising privacy.

Colorado Secretary of State

Trevor Timmons

Chief Information Officer