Case Study: Chatbot achieves higher admissions and lead engagement with ExtraaEdge

How ExtraaEdge Chatbot helped institutes manage thousands of enquiries, increase enrolments & be their number one source of lead acquisition

The customer, Chatbot, is a generic descriptor for an educational institution seeking to increase student admissions and optimize marketing costs. They partnered with the vendor ExtraaEdge to implement its chatbot service, aiming to drive engagement and automate counseling practices to improve their admission funnel.

ExtraaEdge implemented its always-available chatbot to engage with prospective students on the institution's website and landing pages. The solution successfully handled over 2,500 enquiries monthly and became the preferred source for lead acquisition, accounting for 66% of all enquiries for one client. This led to a significant, measurable impact, with one institution reporting a 20% increase in enrolments after deploying the ExtraaEdge chatbot.

Chatbot