Case Study: SkyOne Federal Credit Union boosts member acquisition with Extole

SkyOne Federal Credit Union boosts account acquisition 91% with Extole

SkyOne Federal Credit Union wanted to help its business development teams boost lead generation and grow its client base during the pandemic, when in-person sales events were not an option. They turned to Extole to create a program that could drive online acquisitions remotely and attribute them back to each individual Concierge.

Extole implemented two programs: "Refer Your Concierge" for member referrals and a "Sales Welcome Offer" for Concierge-led promotions. This solution significantly boosted new member acquisition, resulting in a 91% increase in account acquisition and an 85% higher conversion rate, perfectly supporting the credit union's accelerated digital adoption.

SkyOne Federal Credit Union