Case Study: Covenant Transport achieves seamless, scalable integration and faster decision-making with Extol's EBI

Upgrade Technology without Disrupting Partner Communications

Covenant Transport, a leading U.S. truckload carrier specializing in regional and long‑haul temperature‑controlled freight with more than 3,600 tractors, 9,500 trailers and 400+ trading partners, needed to seamlessly manage a surge in carrier and partner interactions while migrating off its AS/400 platform. The company sought a scalable, configurable integration solution that could be implemented quickly and cost‑effectively to support new technology and business processes.

They implemented EXTOL Business Integrator (EBI) to connect the IBM environment, internal applications like TMW Suite®, and external trading partners, while improving data security and access controls. EBI delivered on‑demand reporting and automated notifications for faster decisions and simpler point‑to‑point integrations, with the EXTOL support team’s flexibility and responsiveness exceeding Covenant’s expectations.

Covenant Transport