Case Study: Rosenau Transport achieves faster, more accurate order processing and rapid growth with EXTOL EDI Integrator

Rosenau Transport - Customer Case Study

Rosenau Transport, a full‑service regional carrier in Western Canada, faced a capacity and accuracy challenge: tendering and order communication were handled manually by phone and email, and key customers began requesting EDI to streamline logistics. With a one‑person IT team, Rosenau needed an easy‑to‑implement, low‑customization solution that would quickly meet customer requirements without overburdening internal resources.

The company implemented EXTOL’s EDI Integrator for i (EEI), which simplified EDI access, reduced troubleshooting, and eliminated errors from verbal and manual data entry. As a result Rosenau accelerated order acceptance and invoicing, improved cash flow, avoided fines from data errors, responded to electronic tenders nearly instantly, and expanded across Western Canada—nearly doubling in size over the following decade—while benefiting from responsive vendor support.

Rosenau Transport

Jeff Janisse

Programmer