Case Study: Maines Paper & Food Service achieves rapid, scalable B2B integration and faster customer onboarding with Extol Business Integrator (EBI)

Meet New Customer Demands on a Single B2B Platform

Maines Paper & Food Service, founded in 1919 and now the seventh largest broad-line distributor in the U.S. (ranked in Forbes’ Top 300 private companies), faced growing customer demands, faster adoption of new business processes and tighter service-level agreements. The company needed a quick, cost-effective way to standardize internal and external integrations that its existing IT team could deploy and manage.

Maines implemented EXTOL Business Integrator (EBI) as a single B2B platform to onboard major customers faster, handle virtually any B2B requirement, and avoid hiring additional IT staff. The platform delivered scalable, repeatable integrations and — in the CIO’s words — put Maines “miles ahead” in meeting integration challenges.

Maines Paper & Food Service