Case Study: Lipari Foods achieves nearly 600% trading partner growth and reduced errors with Extol's Business Integrator (EBI)

Increase Trading Partner Count

Lipari Foods, a family-owned distributor with more than 60 years in the business and over 5,000 retailers across 12 states, faced an aggressive growth goal: expand its trading partner base from 150 to 1,000 in under two years. The company needed a fast, cost-effective way to integrate non‑EDI partners without costly custom coding or error‑prone manual data entry.

By deploying EXTOL Business Integrator (EBI), Lipari accelerated partner onboarding and system adaptation, achieving nearly a 600% increase in trading partners while reducing shipping errors, billing discrepancies, and manual entry. The solution improved communication with customers and partners and helped Lipari become easier to do business with.

Lipari Foods