Case Study: C.R. England achieves automated EDI and real-time shipment visibility with Extol EDI Integrator (EEI)

Do More Business With Improved Supply Chain Communication

C.R. England, the world’s largest temperature-controlled carrier with more than 3,500 tractors and 5,600 trailers and family-owned since 1920, needed to deliver frequent, real-time shipment status and supply-chain communication quickly and cost‑effectively. The company sought better communication between trucks, shipping operations, and customers while automating routine EDI tasks.

C.R. England implemented EXTOL EDI Integrator for i (EEI), which automated day-to-day EDI and improved communications. The change freed 70% of the EDI staff to focus on strategic projects, cut shipping errors, billing discrepancies and manual entry, tripled monthly onboarding of new trading partners, and now processes over 100,000 EDI transactions per month with less than one full‑time equivalent.

C.R. England