Case Study: Dorcy International cuts chargebacks 90% and VAN costs 75% with EXTOL EDI Integrator

Do More Business with Data-driven Supply Chain Management

Dorcy, a marketer of flashlights for over 55 years and supplier to major retailers including Wal‑Mart, Lowe’s and Sears, needed an automated e‑business solution to manage global supply‑chain operations quickly and cost‑effectively. The company’s priority was a robust integration platform that could be deployed rapidly with minimal staff involvement and dramatically reduce high VAN costs.

Dorcy implemented EXTOL EDI Integrator for i (EEI), EXTOL Secure Exchange (ESX) and EXTOL VAN to automate transactions and speed partner onboarding. The solution enabled new trading partners to be on‑boarded in hours, cut chargebacks by at least 90% and reduced monthly VAN costs by about 75%, delivering rapid, measurable gains in efficiency and cost savings.

Dorcy International