Case Study: Dot Foods achieves 80% automated PO processing and error-free data entry with Extol

Automating Data Movement

DOT, the largest U.S. food redistributor representing 100,000 products from 700 manufacturers and delivering LTL orders to over 3,500 customers weekly, needed more agile systems to improve customer service and boost internal accuracy and efficiency—quickly and cost‑effectively. The company’s primary focus was automating data movement between platforms without relying on custom code.

DOT implemented EXTOL Business Integrator (EBI) to automate order processing; EBI handled 80% of inbound purchase orders, supported a 20% monthly increase in POs, and processed about 2,000 non‑EDI POs per month. The integration eliminated data‑entry errors, sped up transactions, and now performs the workload of roughly 9.7 data‑entry clerks, avoiding new hires and improving operational accuracy.

Dot Foods