Case Study: Burris Logistics achieves 33% faster trading-partner integration and reduced errors with Extol Business Integrator (EBI)

Accelerate Trading Partner Onboarding

Burris Logistics, a family‑owned provider of retail and food distribution, warehousing and transportation solutions with 15 refrigerated warehouses and 89 years in business, needed to streamline a time‑consuming integration cycle that was eroding margins. The company required a quick, cost‑effective way to simplify and accelerate trading‑partner onboarding and to reliably manage complex data capture and transfer.

They deployed EXTOL Business Integrator (EBI), which cut trading‑partner implementation time by about one‑third, eliminated custom programming, and reduced errors through automated exception handling and endpoint generation—enabling inbound documents to be processed correctly on the first pass and improving operational efficiency.

Burris Logistics