Case Study: Major New York City Hospital achieves faster hard-disk acquisition and remote endpoint collection with Exterro (FTK Enterprise)

Major New York City Hospital System Chooses FTK Enterprise Over the Competition for Remote Endpoint Collection and Faster Hard Disk Acquisition

A major New York City academic hospital system—among the nation’s top hospitals—needed a replacement for its forensic collection tool after a vendor pricing change. Facing growing ransomware and phishing threats, high volumes of sensitive patient data, and more remote work, the team wanted a solution that could collect from any networked device, handle large datasets, and fit into existing workflows.

They selected FTK Enterprise (Exterro), whose agent-based approach enabled remote, covert endpoint preview and collection, faster hard-disk acquisition, and easier deployment and implementation with agents bundled in the price. The hospital reported a smooth transition, used the tool to assess Adobe Flash usage and run software inventories, streamlined routine HR and VPN-based collections during COVID, and plans to integrate with Splunk to automate faster incident response while preserving chain of custody.