Case Study: Major Defense Agency achieves efficient, FedRAMP‑authorized e‑discovery and data management with Exterro

How Exterro helped one federal government agency achieve a range of Legal GRC goals

Exterro, a FedRAMP‑authorized e-discovery and Legal GRC provider, was engaged by a major defense agency (25,000+ personnel) that needed to manage more than 2 petabytes of data across cloud, email, shared drives, SQL and SharePoint. The agency required a single, secure platform to perform every step of the EDRM—preserve, identify, collect, review, and produce—for litigation, PRRs, privacy, investigations and congressional requests, but lacked the processing power and integrations to quickly surface relevant data.

Exterro deployed its E-Discovery Data Management (EDDM) platform with Legal Hold, Employee Change Monitor, and connectors for O365, SharePoint, Azure and AWS, plus training and ongoing support. The result was streamlined, end‑to‑end EDRM workflows, faster and more surgical data collection, reduced legal and financial risk, improved operational efficiency, and strengthened security/compliance (FedRAMP and SOC 2 Type II), positioning the agency for long‑term cost savings and resilience.