Case Study: Pluralsight achieves streamlined third-party risk management and faster vendor approvals with Exterro Vendor Risk Service

How A Large Consulting Company Streamlined Third Party Risk Management

Pluralsight, a technology learning platform, faced mounting third‑party risk management challenges as vendor assessments and privacy requirements were tracked across multiple spreadsheets and disparate processes. Security Compliance Manager Juan Carlos Gonzalez needed a centralized, auditable way to ensure legal, regulatory and contractual vendor due diligence and to better understand vendors’ security practices.

Pluralsight adopted Exterro’s Vendor Risk Service (VRS), leveraging prepopulated survey templates, heat‑mapping and a single repository to centralize assessments, follow‑ups and documentation. The result was faster vendor reviews and procurement approvals, clearer team communication, easier tracking of high‑risk areas and mitigation plans, and measurable time savings across the compliance process.

Pluralsight

Juan Carlos Gonzalez

Security Compliance Manager