Case Study: Federal Agency cuts forensic review backlog from nine months to two weeks with Exterro's FTK Lab

How a Federal Agency Can Reduce Backlog From 9 Months to 2 Weeks and Save $500,000

A federal agency struggling with a surge in financial-crime data engaged Exterro after its legacy tools could no longer keep up: over five years it collected 700% more data from 300% more devices, creating a growing nine-month forensic review backlog while staff and collaboration demands remained unchanged. Inefficient processing, duplicated databases, slow searches and security risks made timely investigations almost impossible.

The agency deployed Exterro’s FTK Lab — a centralized, web-review forensic platform with distributed processing, automated filtering and labeling, granular user controls, and live support — enabling parallel case processing and secure real-time collaboration. As a result they cut the backlog from nine months to two weeks, reduced processing/review staff by 25%, and expect $500,000 in savings over five years.