Case Study: Haynes and Boone achieves defensible, streamlined litigation-hold processes with Exterro

Haynes and Boone - Customer Case Study

Haynes and Boone, an AmLaw 200 firm, faced growing e-discovery complexity: massive, distributed data sources, fragmented tools and manual workflows that made project tracking, vendor management and defensibility difficult. Their Automated Legal Services group needed a way to enforce consistent processes, capture metrics, speed up budgeting and reduce the risk of miscommunication across dozens of matters and external providers.

They implemented Exterro’s Fusion Discovery Workflow Management to centralize and automate workflow, force compliance, host vendor pricing updates and surface dashboards and alerts. The rollout delivered roughly 70% process automation, faster and more accurate cost estimates, shorter staff onboarding and stronger defensibility through centralized records and metrics—reducing errors, improving efficiency and enhancing the value of their e-discovery services.

Haynes and Boone