Case Study: Grand Hyatt Dubai achieves reliable digital signage across 26 displays with Exterity

Exterity Digital Signage Solution Shows the Way in Luxury Hotel and Convention Centre

Grand Hyatt Dubai, a luxury hotel and convention centre, needed a more reliable way to inform and direct guests across its 8,000 square metres of event space, ballrooms, meeting rooms and outdoor areas. Its legacy digital signage platform suffered from limited integration, poor automation and recurring technical issues, prompting the hotel to seek a better solution from Exterity, using digital signage technology alongside its existing IPTV environment.

Exterity implemented an end-to-end digital signage solution featuring ArtioSign software, AvediaPlayer r9300 media players and an AvediaServer c1510 with m8115 module across 26 displays on the property. The result was HD-quality signage with easy last-minute content updates, seamless deployment and exceptional reliability, with Grand Hyatt Dubai reporting no unscheduled downtime for nearly three years.

Grand Hyatt, Dubai

Charles Pineda

Information Systems Manager