Case Study: Tushy achieves 10x fulfillment growth and 30% faster lead times with Extensiv

Why Tushy chose Extensiv to innovate and scale fulfillment amidst a crisis

Tushy, a company specializing in bidets, faced significant challenges with its fulfillment operations. Their systems struggled with warehouse management, inventory tracking across multiple locations, and splitting orders, which became a major constraint on their growth. Seeking to gain control and reduce fulfillment timeframes, they turned to Extensiv for an order management system (OMS) solution.

Extensiv implemented technology that created a virtual warehouse to handle a massive, unexpected spike in orders, including managing pre-orders and intelligently routing them to the best fulfillment center. This allowed Tushy to pivot its entire supply chain strategy swiftly. The results were substantial; Extensiv helped Tushy reduce lead times from 60-90 days down to 20-25 days and seamlessly manage a 10x increase in order volume, enabling rapid growth and a high-quality customer experience.

Tushy

Justin Allen

Co-Founder & COO