Case Study: Food Huggers achieves 98% on-time fulfillment during 1,679% sales growth with Extensiv Order Manager

Food Huggers Fulfilled 98% of Orders on Time when Sales Surged 1,679% Using Extensiv Order Manager

Food Huggers, a sustainable DTC brand selling reusable food storage products, faced significant operational challenges managing inventory and fulfilling orders across multiple warehouses and sales channels. Their previous system lacked central visibility and required manual effort to reroute orders, making it difficult to handle viral spikes in sales that often followed media appearances. To gain the necessary agility, they turned to Extensiv and implemented Extensiv Order Manager.

By using Extensiv Order Manager, Food Huggers automated its inventory management and order routing. The platform provided a single source of truth for inventory across all locations and enabled automatic rerouting of orders to the optimal warehouse. The results were dramatic: during a sales surge of 1,679%, they fulfilled 98% of orders on time. The solution also saved the company 8 hours of manual work per week and provided the operational foundation to support their continued growth and sustainability mission.

Food Huggers

Juliana Brasil

Director of Operations