Case Study: Brilliant Fulfillment achieves rapid order volume growth with Extensiv 3PL Warehouse Manager

Being In the Business of Helping People

Brilliant Fulfillment, a woman-owned third-party logistics provider, faced significant operational challenges after a year of managing its warehouse with inefficient spreadsheets and disconnected software systems. This lack of a scalable, integrated solution hindered their ability to meet customer needs and support growth. The company turned to Extensiv for its warehouse management system (WMS) needs to automate their processes and move away from manual methods.

By implementing Extensiv 3PL Warehouse Manager, Brilliant Fulfillment gained a scalable WMS with ecommerce connectivity, a customer portal, and an open REST API for custom integrations. The solution from Extensiv enabled massive growth, resulting in a 794% increase in order volume from their first year. This growth necessitated repeated warehouse expansions, and the advanced tools helped them attract new business and establish themselves as industry leaders.

Brilliant Fulfillment

Nancy Henger

Founder and CEO