Case Study: You & Mr Jones speeds up HR support and employee service with ExtensisHR

You & Mr Jones speeds HR response times with ExtensisHR

You & Mr Jones, a New York City-headquartered brandtech group, faced the challenge of bringing a new HR and Operations Manager up to speed quickly while working remotely. The manager needed to immediately answer employee questions and learn a new HRIS system without the typical ramp-up time.

ExtensisHR provided its HRCloud platform and personalized service model as the solution. This gave the manager immediate access to organized HR documentation and payroll data, as well as rapid support from dedicated account managers. As a result, the HR manager could respond to employee requests faster, significantly improving the employee experience. The self-serve functions also increased employees' feelings of control. The manager reported that ExtensisHR's technology and responsiveness were superior to other major HR solutions she had used in the past.

You & Mr Jones