Case Study: Voro Motors achieves 261% revenue growth with Extend Shipping Protection

Voro Motors Increases Revenue by 261% With Shift in Extend Shipping Protection Sales Strategy

Voro Motors, an electric scooter manufacturer, faced a challenge in controlling risks and costs associated with product shipping and delivery as their sales grew. To protect high-value orders from damage, loss, or theft during transit and to improve customer satisfaction, they partnered with Extend to offer its Shipping Protection product.

Extend implemented a solution where shipping protection was switched from an opt-in to a pre-checked, opt-out strategy at checkout. This change demonstrated a clear customer desire for the product, leading to a 447% increase in protection sales and a 261% boost in total revenue for Voro Motors. The solution from Extend also provided greater control over shipping-related costs and helped Voro Motors uphold its commitment to a premium customer experience.

Voro Motors