Case Study: Monster Transmission boosts conversions and margins with Extend Product Protection

Monster Transmission boosts conversion rates 120% with Extend

Monster Transmission, a high-performance automotive parts retailer, faced the challenge of driving revenue growth in a market where customers rarely make repeat purchases. They partnered with Extend to implement its embedded Product Protection solution, seeking to enhance customer value without taking on the operational burden of an in-house warranty program.

By embedding Extend's protection plans into the purchase journey and offering them at no additional cost alongside a small discount, Monster Transmission provided significant new value to its customers. This solution from Extend led to a 120% increase in conversion rates, a 30-40% boost in telesales, and improved profit margins, all while receiving zero customer pushback on the new offering.

Monster Transmission