Case Study: Hauslane boosts attach rate by 15% with Extend

Hauslane goes live with Extend in less than 1 week, increases attach rate by 15%

Hauslane, a kitchen appliance company selling range hoods, wanted to offer product protection plans on its Shopify store to match the service available on Amazon. Their initial provider offered minimal support, leaving them to manage the program on their own. They needed a new partner, Extend, that could provide a seamless implementation and an effective product protection service.

Extend implemented its Shopify app and provided dedicated technical support, enabling Hauslane to go live in less than a week. Through the Extend partnership and co-marketing efforts, Hauslane achieved a 15% increase in their protection plan attach rate and saw a 50% increase in product sales that included a protection plan compared to their previous provider.

Hauslane

Eric He

Marketing Coordinator