Case Study: 1MORE increases revenue at no cost with Extend

1MORE increases revenue at no cost with Extend

The customer, 1MORE, an award-winning consumer electronics manufacturer, faced the challenge of ensuring their customers had a secure and easy way to resolve issues with their premium headphones. To build customer loyalty and provide a superior post-purchase experience, they partnered with the vendor Extend to implement its product protection service.

By implementing Extend's product protection, 1MORE was able to increase its revenue at no cost. The solution required little work to integrate and delivered a high-quality customer service experience. The results were significant, with the program achieving a 14.6% attach rate and driving a 2.3% increase in overall revenue for 1MORE.

1MORE

Tyler Runyon

Marketing Director, North American Division