Case Study: SamaCare speeds prior authorizations and gets patients to treatment faster with Extend

SamaCare processes 99% of document volume with Extend

SamaCare, a company that built a large provider network for prior authorizations, faced the challenge of a complex and inefficient process for healthcare providers. Providers struggled with varying payer requirements and were forced to use multiple methods like portals, PDFs, and faxes, which delayed patient care. They turned to the vendor Extend to implement a solution using their APIs.

Using Extend's /classify, /parse, and /extract APIs, SamaCare built a clinical document autofill feature in just three weeks. This solution automates data entry by processing documents, including those with handwriting and checkboxes. As a result, Extend now processes nearly 99% of SamaCare's document volume, over 500,000 pages per month, at 98% accuracy, enabling a majority of practices to use the feature daily and get patients on therapy faster.

SamaCare