Case Study: Volvo Group achieves a 60% increase in user success rate with Extellio

60% increase in user success rate

Volvo Group, a global manufacturer, aimed to improve the performance and user experience of the career section on its corporate website. Their challenge was to better assist job seekers in finding and applying for opportunities. They partnered with the analytics and survey platform Extellio to gain data-driven insights into user behavior to guide this development.

Using Extellio's tools, Volvo adopted a user-centric approach to redesign the career section. The solution was a major success, resulting in a 60% increase in the Find Score, which jumped from good to exceptional immediately upon launch. This key performance indicator, which measures user success in finding what they need, has remained stable at a high level, confirming the significant and lasting positive impact of the Extellio-informed redesign.

Volvo Group