Case Study: Bowling Green Orthopaedics achieves smooth EHR implementation and improved office efficiency with Exscribe

Bowling Green Orthopaedics - Customer Case Study

Bowling Green Orthopaedics needed to move from paper charts to an electronic system without disrupting physician workflow or daily patient volume. They selected Exscribe and its Exscribe EHR because it was developed for orthopedics and promised a physician-friendly experience that mirrored their paper chart workflow from check-in through checkout.

Exscribe implemented Exscribe EHR with a smooth rollout—Exscribe staff (including Tony) tested and fixed issues before go-live—allowing the practice to return to the same number of scheduled patients per physician within a month. The vendor’s solution provided a clerical- and physician-friendly interface, seamless billing integration, strong staff buy-in (including one initially resistant doctor), and clear improvements in efficiency and operational continuity under Exscribe.

Bowling Green Orthopaedics

Lee Ann Ford

Practice Administrator