Case Study: The International Cotton Association reduces costs and boosts uptime with Exponential-e

The International Cotton Association - Customer Case Study

The International Cotton Association (ICA), the world’s leading international cotton trade association and arbitral body, was struggling with unreliable legacy internet connectivity, frequent downtime, and bandwidth peaks that affected email, website access, remote working, and timely communication with members. After comparing several providers, ICA chose Exponential-e for a more reliable, scalable internet service.

Exponential-e deployed a protocol-agnostic, uncontended 100Mbps fibre-optic connection with low-latency internet and Layer 2 flexibility, giving ICA a more robust platform for communications and online backup. The result was 100% uptime, improved access for remote staff, reduced phone costs through internet audio conferencing, lower administration time for backups, and the ability to split services over the same connection to further streamline operations and reduce OpEx.

The International Cotton Association

Robert Jiang

Business Operations & Development Manager