Case Study: ABPI achieves a full-scale IT transformation with Exponential-e

Migration to Exponential-e's Infrastructure-as-a-Service with full managed 24 / 7 x 365 service support

The Association of the British Pharmaceutical Industry (ABPI) needed a resilient, reliable IT environment to support its three sites, but its legacy provider was delivering poor service, slow improvements, and a limited product range. As a result, ABPI was running an aging infrastructure that no longer met its needs and began searching for a partner that could help modernize and future-proof its IT services, including IaaS and network support.

Exponential-e implemented a full-scale transformation for ABPI, providing Infrastructure-as-a-Service, 24/7/365 service desk support, an on-site engineer, managed application support, virtual firewalls, and ongoing network services. The migration was handled smoothly by Exponential-e’s project managers, and ABPI was able to simplify its IT estate, consolidate suppliers under a single end-to-end SLA, and modernize most of the improvements it had previously been unable to achieve, with staff noting that the service desk impressed them from day one and many did not even notice the application migration.

Association of the British Pharmaceutical Industry

Mark Smyth

IT Business Systems Manager