Case Study: Watford Borough Council achieves resilient digital transformation with Exponential-e

Manageability, reliability, and resilience to optimise the delivery of council services

Watford Borough Council worked with Exponential-e to replace a legacy network and security environment that had become costly, hard to manage, and limited in scalability. The council needed a single partner to consolidate multiple suppliers, improve resilience across its twelve interconnected boroughs, and support long-term growth without disrupting day-to-day public services.

Exponential-e delivered a phased digital transformation that included a high-performance WAN, Layer 3 VPLS, firewall changes, FortiClient VPN, and consolidation of remote access to a single VPN hosted in an Exponential-e datacentre. The result was a successful, on-time, and on-budget migration with zero disruption to service delivery, stronger security and resilience, and a smooth transition to remote working during the first COVID-19 lockdown so citizens could continue accessing council services.

Watford Borough Council

Emma Tiernan

Watford Borough Council