Case Study: Gloucester City Homes boosts productivity and business continuity with Exponential-e

Gloucester City Homes - Customer Case Study

Gloucester City Homes partnered with Exponential-e after separating from the local council and needed to replace aging legacy infrastructure with a more flexible, secure IT platform. The housing provider wanted to improve customer service, support remote working for staff who operate across multiple locations and tenants’ homes, and reduce reliance on costly outsourced support, so it looked for services including hosted data centre, virtual desktop, and managed security.

Exponential-e delivered hosted data centre services, server replication to a second data centre, managed firewall, infrastructure support, and a virtual desktop environment over its 100 Gig Ethernet network. As a result, Gloucester City Homes gained better user performance, secure data storage, stronger business continuity, 24/7 support, and improved flexibility, while staff could work from any location with faster logins and load times and tenants could renew agreements on-site instead of through manual paperwork.

Gloucester City Homes

Lesley Williams

Gloucester City Homes.