Case Study: Big Shoulders Fund transforms scholarship and donor management with Salesforce and Exponent Partners

Big Shoulders Fund saves 30,000 hours and boosts scholarship applications 289% with Exponent Partners

Big Shoulders Fund, an organization supporting Catholic schools in Chicago, faced challenges managing thousands of scholarship applications and donor relationships with manual spreadsheets and a limited server-based system. They needed a cloud-based solution to streamline processes, improve data accuracy, and gain better reporting capabilities. They engaged Exponent Partners for training and ongoing support on the Salesforce platform.

Exponent Partners helped configure and optimize Salesforce for scholarship management, a new tax credit program, and donor management. The solution automated processes and enabled online applications. Results included a 289% increase in applications received, time savings of 30,000 hours over four years, and the ability to process 6,000 applications in nine minutes. Exponent Partners' work also provided enhanced donor insights and sophisticated reporting.

Big Shoulders Fund