Case Study: Society of Vacuum Coaters achieves $15K+ annual savings and a better brand experience with ExpoGenie

Society of Vacuum Coaters - Customer Case Study

The Society of Vacuum Coaters (SVC), a non-profit international professional organization, faced significant challenges with its previous exhibitor management platform. After that provider was acquired, SVC was confronted with a drastic price increase and a sharp decline in customer service and software reliability, which led to numerous complaints from their exhibitors. This motivated SVC to seek a new solution, leading them to ExpoGenie.

By implementing ExpoGenie's event management platform, SVC gained a more efficient and customizable system. The solution streamlined sponsorship sales, empowered exhibitors with self-service tools, and provided exceptional customer support. The results included over $15,000 in annual savings, a dramatic increase in exhibitor satisfaction, and a harmonized, professional brand experience across all their online event assets. ExpoGenie enabled SVC to achieve its goals of cost-effectiveness, operational efficiency, and strengthened vendor partnerships.

Society of Vacuum Coaters

Frank Zimone

Executive Director