Case Study: X2nSat achieves better pipeline visibility and sales forecasting with Explore Consulting and NetSuite CRM

X2nSat - Customer Case Study

X2nSat, a veteran North American VSAT provider, was struggling to manage a growing customer base and sales pipeline with ConnectWise, which lacked opportunity management, forecasting, and sales reporting. The company needed a CRM that could scale with its business, and it turned to Explore Consulting for help using NetSuite CRM and core accounting solutions.

Explore Consulting implemented NetSuite CRM to add opportunity management, pipeline forecasting, quota tracking, and customized dashboards for KPIs and customer contact activity. As a result, X2nSat gained much better visibility into its sales pipeline, could forecast outcomes from open opportunities, and track all customer engagements in one system; measurable gains included 339 prospecting calls, 69 live contacts, 27 first appointments, 32 open opportunities, $725,120 in sales, and $116,757 in billings tracked in the reporting dashboards.

X2nSat

Garrett C. Hill

CEO