Case Study: Tableau Software achieves a smooth NetSuite upgrade with Explore Consulting

Tableau Software - Customer Case Study

Tableau Software, which builds business intelligence and data visualization tools, relied on Explore Consulting to prepare for a NetSuite upgrade. Tableau’s highly customized NetSuite environment included integrations, back-end scripts, web store changes, and customer center scripting, and the company needed confidence that these critical workflows would continue to function without disruption.

Explore Consulting developed and executed a targeted beta test plan in NetSuite’s Beta environment, focusing on the highest-risk customizations and key business processes. The testing uncovered issues that were resolved before the upgrade, giving Tableau Software assurance that its custom solutions would keep running smoothly and helping avoid downtime and lost revenue.

Tableau Software